Data Protection

21 bd Privacy Policy — How Is Your Personal Information Kept Safe?

Last updated: January 2025. This policy clarifies how your information is collected and used on the 21 bd platform.

SSL Encryption Protected Personal Information Kept Confidential Not Shared with Third Parties Mobile-First Platform BDT Payment Secured Cookie Control Is in Your Hands Bangladesh-Focused Service SSL Encryption Protected Personal Information Kept Confidential Not Shared with Third Parties Mobile-First Platform BDT Payment Secured Cookie Control Is in Your Hands Bangladesh-Focused Service

What information do we collect and why?

Information collected at the time of registration

When you open an account at 21 bd, your name, email address, mobile number, and date of birth are collected. This information is used to verify your identity and keep your account secure. Your date of birth is essential for age verification, as our platform is intended for users aged 18 and above only. Your mobile number is used for login verification and to send important notifications. All information provided is stored on encrypted servers and protected from unauthorized access.

Information automatically collected while using the platform

When you browse 21 bd, your device type, browser version, IP address, and page visit information are automatically logged. This information is used to improve platform performance and resolve technical issues. Cookies and session data help remember your login status and provide a personalized experience. You can manage cookies through your browser settings if you wish, though some features may be limited as a result. We never sell this information to third parties for advertising purposes without your consent.

How is financial transaction data stored?

Payment-related information is collected during deposits and withdrawals; however, full card numbers or bank account details are not stored on our servers. All financial transactions are processed through encrypted payment gateways in compliance with PCI-DSS standards. Your transaction history is stored in your account and can only be viewed by you and authorized staff. Certain transaction records are retained in accordance with legal obligations to comply with anti-money laundering laws. Your financial security is our top priority and we make no compromises in this regard.

Is information shared with third parties?

21 bd never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared with trusted partners for payment processing, identity verification, and technical services. These partners operate under strict confidentiality agreements and may only use the information received for the specified purpose. Information may be provided to relevant authorities if required by legal obligation or court order. In any such case of information sharing, we always provide only the minimum necessary data.

What rights do you have over your information?

You can log in to your account at any time to view and update your saved personal information. You also have the right to request deletion of your data, though some information may need to be retained for a specified period due to legal obligations. If you wish to opt out of marketing communications, you can unsubscribe at any time. For any complaints or requests regarding your data, please contact our support team. We are committed to processing all requests as quickly and transparently as possible.

Answers to Common Privacy Questions

When you request account closure, we begin the process of deleting your personal information. However, financial transaction records must be retained for a specified period in accordance with Bangladesh's legal obligations. It is recommended that all withdrawals be completed before closing your account. To learn more about data deletion, please contact our FAQ Page See. We always respect your right to privacy.

No, 21 bd never sells your personal information to advertisers or third parties. Our business model does not rely on selling user data. Data is used solely for internal analytics to improve platform quality. Protecting your privacy is a core part of our principles and we adhere to it strictly. For any concerns or questions, please contact our support team directly.

If you forget your password, you can use the "Forgot Password" option on the login page to send a reset link to your registered email or mobile number. If you suspect unauthorized access to your account, change your password immediately and notify our support team. We automatically activate account security measures when suspicious login activity is detected. Enabling Two-Factor Authentication keeps your account significantly more secure. For further assistance, please contact our FAQ Section See.

Your Information Is Safe — Get Started Now

Your privacy is protected with the utmost importance at 21 bd. Register with confidence and experience Bangladesh's best mobile entertainment platform.